Frequently Asked Questions
What type of paper do you print on?
We print on 260gsm Archival European paper.
What colour frames do you have?
We have three options to choose from - Oak, White or Black.
Can you print without a border?
Yes we can! All our prints come with a border if you wish to change to full-bleed you will need to specify this at cart in the notes section.
How long does delivery take?
Each print is individually made to order. We aim to get your prints safely to your door in two weeks, Australia-wide
Where do you deliver to?
We offer delivery to anywhere in Australia on all orders, small or large. Each print is safely packaged in biodegradable packaging ensuring it stays safe getting to you.
What is your return policy?
We do not accept returns based on change of mind. In the rare event that your print arrives damaged, please contact us and we will work out a resolution.
Do you do custom sizes?
If you’re looking for something smaller or larger than what we offer we can arrange a custom order. Please email hello@theharpercollective.com.au and we can work something out!
Do you do custom shoots?
We sure do. If you have a favourite beach spot or a location filled with memories that you want us to capture just email us - hello@theharpercollective.com.au and we can work something out! They also make for the perfect gift!